FAQ — Game Box Henderson Mobile Video Game Truck

Question 1

What's included in the $375 package?

Accepted Answer

The $375 package includes two hours of gaming for up to 24 players, six HD TVs, PS5, Xbox Series X, Nintendo Switch, and a dedicated Game Coach. We also handle setup and teardown. Want more time? Additional hours are $150 each.

Question 2

How many players can The Game Box accommodate?

Accepted Answer

The Game Box accommodates up to 24 players, with six HD TVs and multiple gaming consoles. The number of people playing at the same time depends on the games selected. Our Game Coach helps organize players and keep the games moving.

Question 3

Where does the truck park?

Accepted Answer

The Game Box needs a safe, accessible place to park near your event. A level street or suitable parking area usually works best. If you're unsure about your location, contact us before booking and we'll help determine whether the truck can be accommodated.

Question 4

What about Henderson's summer heat?

Accepted Answer

We know how hot Nevada summers can get! The Game Box has air conditioning to help keep players comfortable, plus heat for cooler days. The truck runs on its own generator, so there's no need to connect to your home's electricity.

Question 5

Can I control which games get played?

Accepted Answer

Have preferences about which games your group plays? Let us know before your event. Our Game Coach can help you choose from the available games and discuss age-appropriate options for your guests.

Question 6

When do I pay?

Accepted Answer

Payment details are provided during the booking process. If you have questions about payment methods or securing your date, contact us before booking and we'll be happy to help.

Question 7

Do you charge for travel?

Accepted Answer

Travel within Henderson is included in our standard pricing. We're also available for events in other areas of Nevada! If you're outside Henderson, contact us with your event location and we'll confirm availability and any additional travel fees.

Question 8

What do I need to do on the day?

Accepted Answer

Make sure there's a suitable place for the truck to park and that a responsible adult is available during the event. Our team handles the gaming setup and teardown, while the Game Coach helps players throughout the party.

Question 9

What's your cancellation policy?

Accepted Answer

Need to change your plans? Please contact us as soon as possible. Rescheduling and cancellation requests are handled according to the booking terms provided when you reserve your event.

Straight Answers

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